How Can We Help ?
Our team is here to support you — from product questions to general wellness guidance. We aim to respond within one working day.
Live Chat
Monday – Friday, 9am – 5pm GMT
Usually responds within a few minutes
- Monday – Friday: 9:00am – 5:00pm GMT
- Saturday: 10:00am – 2:00pm GMT
- Sunday: Closed — we reply first thing Monday
Send Us A Message
Common questions gently answered.
How long does delivery take?
Standard UK delivery takes 2–4 working days. Express options are available at checkout. International shipping varies by destination.
Are your products suitable for everyone?
Our products are formulated to be gentle and natural. We recommend checking with your GP if you have specific health conditions or take regular medication.
Are your ingredients natural?
Every ingredient is chosen for its gentle, evidence-informed benefit. We never use harsh synthetics, aggressive compounds, or unnecessary fillers.
Can I return a product I don't like?
Yes — we offer a 30-day hassle-free return. If a product isn't right for you, simply contact us and we'll sort it gently and quickly.
Do you offer subscriptions?
Yes — subscribe and save 15% on any product. Cancel anytime, no minimum commitment. Your wellbeing, your terms.
How do I know which product is right for me?
Start with our wellbeing goals guide on the homepage, or browse our lifestyle section. Our team is also happy to advise via email or chat.